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Return & Refund Policy

Thank you for shopping at Dark Horse Coffee Company Ecommerce store.

If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 10 calendar days to return an item from the date you received it.

Submit no less 2 photos of the item or items you that did not meet your expectation and or have been damaged to service@darkhorsecoffeecompany.com

Your item needs to have the receipt or proof of purchase. This will be verified by Dark Horse Coffee Company by name and date of last order placed.


Refunds


Once we receive photos DHCC will review and will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). Or will replace item or items at no expense yo you.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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